Shipping & Return Policy

Shipping Policy

 Thank You for visiting and shopping at Gutter Mud! 

Shipment Processing Time

All orders shipping within the United States are processed between 2-3 business days. Orders are not shipped on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay of your shipment of your order, we will contact you by email or telephone.

Shipping Rates & Delivery Estimates

All Items shipped within the United States will ship Via USPS unless a different option is chosen at checkout.

Shipping charges for your order will be calculated and displayed at checkout.

Gutter Mud ships to addresses within the United States as well as Internationally.

Shipment Confirmation & Order Tracking

You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). The Tracking Number will be active within 24 hours.

Damages

Gutter Mud is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

International Shipping Policy

All items shipped outside of the United States will be shipped within 2-5 Business Days.

International Shipping Rates will vary depending on country. 

All Items Shipped outside of the United States will be Shipped Via UPS, FedEx, USPS, or DHL.

Any expedited order placed after 12:00PM (ET) will be shipped out the next business day. Orders placed and shipped on Friday will be set for delivery the following week. Expedited orders placed during the weekend ship out Monday. 

Return & Refund Policy

Currently at this time due to our freshly roasted coffee beans we can not offer returns or refunds on any coffee bean products that have already shipped our warehouse. Any other product can be returned or refunded. If your item has not shipped yet and you would like a refund please contact us. 

Contact us

If you have any questions about our Shipping/Return Policy, please contact us.